Covers the technical infrastructure that keeps the platform running smoothly and securely:
Ensuring a stable, high-speed platform with enough capacity to handle large volumes of users and data.
Continuous investment in developing new features, fixing bugs, and ensuring the platform evolves with user needs.
Implementation of advanced security protocols (like data encryption, secure authentication) to protect your sensitive data and transactions.
Ongoing monitoring to maintain 99.9% uptime, ensuring the platform is available whenever you need it.
Regular backups of all data to prevent loss and ensure seamless recovery in case of any issues.
Ensuring the platform can handle increasing numbers of users without performance slowdowns, enabling future growth.
A range of services that directly support freelancers and ensure a smooth experience:
Access to round-the-clock customer support, available for troubleshooting technical issues, work-related questions, or general assistance.
• Comprehensive training sessions that help freelancers understand how to perform the job efficiently.
• Detailed guidelines and resources to ensure you are well-prepared to handle tasks correctly.
• Online support via live chat, email, and phone to resolve any queries instantly.
• Offline query handling via a dedicated help desk or community forum where common questions are answered.
• Reviewing your work before submission to ensure it meets platform standards and avoid rejection.
• Review Reports: Personalized feedback provided after each review, helping you improve performance and meet quality benchmarks.
• Automatic tracking of earnings for tax purposes, providing a consolidated report at the end of the year for easy tax filing.
• Regular notifications and updates on tax-related information relevant to freelancers.
• Monthly performance reports showing key metrics like task completion rates, accuracy, and areas for improvement.
• Personalized feedback from task reviews, helping you continuously refine your skills and performance.
• Efficient matching with the available job and easy onboarding so that freelancers can start working without any delays or complications.
• Priority access to work based on skill levels and past performance.
• Automated task verification system to ensure work is completed correctly before submission, minimizing the chances of errors.
• Review and verification by platform moderators to ensure high-quality output.
• Real-time dashboard where you can view your active hours, pending tasks, earnings, and upcoming payments, keeping you in & ned and on track.
• Independent, third-party quality checks to ensure your work meets the highest standards.
• Evaluation Reports: Receive detailed reports after quality checks, showing areas for improvement and maintaining high work standards.
• Payment Based on Quality: Payments processed based on quality evaluations, ensuring fair compensation for quality work.
• Automatic logout feature after 5 minutes of inactivity, ensuring accurate logging of active hours.
• Real-time tracking of hours worked to ensure you meet your 200-hour activity goal to qualify for the 1,000 monthly cashback.
Instant money transfer from your platform wallet to your bank account with just one click, ensuring hassle-free and secure payouts.
Access to a detailed earnings report to help you track your monthly income, cashbacks, and deductions, giving you full control of your finances.