Payment and Refund Policy

Payment and Refund Policy

This Payment and Refund Policy applies to both the freelancer portal and database selling services.

01Subscription Payments (Freelancer Portal)
  • Freelancers are required to pay an annual subscription fee of ₹12,000 to access the portal.

  • Payments can be made via credit card, debit card, UPI, or net banking. All payments are processed securely.

02Data Purchase Payments (Database Selling)
  • Full payment is required before data is released to the client.

  • Payments can be made through secure channels, and a receipt will be provided upon successful transaction.

03Payment Confirmation
  • Upon successful payment, you will receive an electronic receipt via email.

  • Freelancers' access to the platform and clients' access to purchased data will be activated immediately after payment is processed.

04Cashback Eligibility (Freelancer Portal)
  • Freelancers can earn a ₹1,000 monthly cashback by logging 100 active hours on the platform.

  • Cashback will be credited to your Data Bazaar wallet at the end of each month.

05Refund Policy
  • Freelancers: The ₹12,000 annual subscription fee is non-refundable once paid. The cashback system allows freelancers to reclaim the full fee over the year through active participation.

  • Clients: Refunds for data purchases will not be issued once the data has been delivered, except in cases where there has been an error or technical issue with the data provided.

06Exceptions to Refunds
  • Refunds may be considered under exceptional circumstances, such as technical issues that prevent access to the platform for freelancers or faulty data provided to clients. Such cases will be reviewed on an individual basis.

07Subscription Cancellation (Freelancer Portal)
  • Freelancers can cancel their subscription at any time, but no refunds will be provided for the remaining subscription period.

08Dispute Resolution
  • In case of payment disputes, clients and freelancers are encouraged to contact our customer support team for resolution.

These terms, policies, and conditions should provide clear guidelines for both freelancers and database clients using Data Bazaar. If you need any further modifications or adjustments, let me know!